Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. These are handmade items and are lovingly crafted in my home studio, so some small imperfections may be present but I do strive for the highest quality I can offer. Please be kind. I take pride in everything I make.
Unfortunately we are unable to accept returns or exchanges on tufted items. If you have any concerns or questions about your order please don't hesitate to reach out to me at [email protected]